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SHIPPING.
- We ship worldwide except CANADA, AUSTRALIA, Israel, Ukraine. Why? Because of customs or other reasons. Please, if you have address in States or somewhere else - that will work.
- Shipping cost is free for everything since 24th of January-2017

- We ship your knife with tracking number in 2 business days after your payment.

- Note, that it usually takes 12-19 days for the shipping to get to your location from Moscow.

- The "export" status of tracking may not change for 7-11 days, after that shipping may suddenly appear in your city :) Keep an eye on it please.


TRACKING.

- You may check your tracking number in your site account. Login ---> Orders.


PAYMENT.

  • We Accept PayPal payments (4th step when you make order)
  • We Accept credit and debit cards via PayPal
  • We Accept 26 currencies from 203 countries
  • We Accept PayPal Credit payments (U.S. only)


WARRANTY.

As we profuce only limited quantity of every design, CKF knives do have limited 12 months warranty. We guarantee the quality of our knives for the entire duration of the 12 months if our knives are subject to normal use and maintenance (see below). If the knife breaks due to a fault on our part, we will repair the knife for free or make full refund.

Using and caring CKF knife:

  1. Keep the knife in a warm and dry place, or at temperatures customary for the particular time of the year. Do not expose the knife to humidity or aggressive mediums, such as, but not limited to, corrosive substances.
  2. Do not apply excessive force, which can lead to partial or complete destruction of the knife or its individual parts.
  3. Use social norms and common sense when evaluating the need to use your CKF knife.
  4. CKF knives are not meant to be used as professional production tools.
  5. As with any other mechanical device, a CKF knife needs regular maintenance and oiling in line with manufacturer’s recommendations.
  6. Be careful and pay attention during maintenance of your CKF knife. Our knives are made with high precision, and incorrect disassembly or assembly can lead to damaging the knife and voiding the warranty.

Warranty conditions:

  1. The warranty only encompasses the models which are currently manufactured by the CKF. If a model has been discontinued, warranty continues to be valid exactly 12 months after the last knife of this particular model has been made.


ИНФОРМАЦИЯ ДЛЯ КЛИЕНТОВ ИЗ РОССИИ

  • Ножи возможно купить, оплатив рублями по курсу ЦБ на день покупки
  • По Москве доставка курьером (бесплатно), в регионы по 100% предоплате Почтой России 1 Класса
  • Телефонный номер, по которому можно задать все вопросы: 8-800-555-04-91


РЕКВИЗИТЫ

ИП Кулыгин Михаил Владимирович
Юридический адрес: 119361, г.Москва, ул.Б.Очаковская, д.3
Фактический адрес: 119361, г.Москва, ул.Б.Очаковская, д.3
ИНН/КПП: 502411698879
ОГРН и дата его присвоения: Cв-во огрнип серия 77 N 017051578, выдан 16.10.2014
Банк: Альфа-Банк, р/с 40802810702830000512, к/с 30101810200000000593, БИК 044525593
Телефон: 8-800-555-04-91

Email: customknifefactory@gmail.com

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